Legal notice

Last updated: 9 October 2026

Provider identification

• Store: Muraqqum
• Owner: Catarina Cachapa Dias Marques, sole trader
• Tax number: PT211269883
• Email: info@muraqqum.com
• WhatsApp: +351 935 430 007

Intellectual property

Muraqqum's texts, images and graphic elements are protected. They may not be copied or reused without permission. Product brands belong to their respective owners.

Use of the website

Use the store at your own risk. We do our best to ensure that the information is correct and up to date. If you find an error, please let us know.

External links

We may link to third-party websites. We are not responsible for their content.

Complaints book

You can make a complaint in the Electronic Complaints Book: www.livroreclamacoes.pt.

Consumer dispute resolution

In the event of a consumer dispute, you may contact an alternative dispute resolution (ADR) entity: CACCL, www.centroarbitragemlisboa.pt; CNIACC, www.cniacc.pt; or the arbitration centre in the area where you live. For disputes up to €5,000, if you choose arbitration or mediation, Muraqqum is obliged to accept it (Law No. 63/2019). Full list at www.consumidor.gov.pt. If you live in another EU country, you can ask for help from the European Consumer Centre in your country.

Applicable law

These terms are governed by Portuguese law. If you are a consumer and live in another EU country, you will always be protected by the mandatory provisions of the law of your country and may take action in the courts of the country where you live.

Other pages

Terms and conditions · Privacy policy · Cookie policy · Shipping and delivery times · Refund policy · Authenticity